HOW TO PLACE YOUR ORDER
A) Through our website:
1. Select the desired product, indicate the number of units to purchase and click the "Add to Cart" button: 
2. At the top of the screen, you’ll find the shopping cart showing the number of items and the total price. Click on “Checkout” or “Continue Shopping”:
If you agree with the total amount, click "Continue", register as a new user, fill in your shipping/billing details, and proceed to payment.
B) By phone or by sending us an email:
If you prefer, you can also:
- Place your order by calling us at +34 950 88 23 23 +34 697 91 67 67
- Request a quote via info@grucomcv.com
We will send you an email with the quote, bank account number, and the shipping and billing details you must complete if you wish to proceed with your order.
SHIPPING COSTS
The prices listed on the website do not include home delivery shipping costs. Once you enter your postal code and city, depending on the type of product selected, weight and distance, the total amount including shipping costs will be displayed on the screen or sent by email.
PAYMENT METHODS
Card Payment:
You can pay by credit/debit card 
All transactions involving the transmission of personal or banking data are carried out using a server based on SSL (Secure Socket Layer) security technology. All the information you provide is encrypted and transmitted securely over the internet. Your credit card details are not stored in any database — they are sent directly to the bank's payment gateway (POS).
Bank Transfer:
If you choose to pay by bank transfer, once your order request is completed, you will receive an email with the total amount and the bank account number for the transfer.
Once the payment is verified in our account, or you send us proof of payment by email, your order will be processed.
ORDER DELIVERY
The delivery time for home shipments is 1 to 4 days for in-stock products (immediate delivery), 4 to 10 days for available products (in factory), and 10 to 20 or 20 to 30 days for unavailable products (in manufacturing). This applies to shipments within Spain and the European Union. For orders outside the EU, please contact us for delivery times.
Once your order is processed, you will receive an email with a tracking number so you can follow your shipment.
In the exceptional case that a product is out of stock or delayed, we will contact you to make changes, cancel the order, or confirm the delivery situation.
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